• Site Map
  • Free UK Delivery on orders over £35 and hassle free UK returns

  • T: 0333 003 1888
  • Sign In
  • Register
  • UK
    • GB
    • AU
    • US
The Board Basement Logo
Menu
Checkout
Close UK
  • GB
  • AU
  • US
Wishlist
  • Brands A-Z
  • New In
  • Holiday Shop
  • Women
  • Men
  • Kids
  • Footwear
  • Bags, Gifts & Accessories
  • Dog Products
  • SALE
  • Sign In / Register
  • Home
  • Frequently asked questions
  • Do I need to contact you before I return an item to you?

Help and Information

  • Delivery information
  • Exchanges and refunds
  • Contact and help
  • Frequently asked questions
  • Size and fit guides
  • Fabric guide

Do I need to contact you before I return an item to you?

No, there is no requirement for you to contact us prior to returning items... We are unable to accept items which our outside of our returns period, please see our refunds and returns policy under section 9. of our terms and conditions for further information. 

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request
Return to top

Your order

  • Track your order
  • Delivery information
  • Exchanges and refunds

Help and information

  • Frequently asked questions
  • Size and fit guides
  • Contact us

About us

  • Our history and ethos
  • Join our team
  • Our gift card

Legal

  • Our privacy notice
  • Cookies
  • Terms and conditions

Follow us

  • Facebook
  • Instagram
  • Twitter
  • Pinterest

© Outdoor and Country Retail Ltd t/a The Board Basement

Secured & Payment